Welcome
Getting Started
Products
Ignitia
Switched-On Online
Switched-On Schoolhouse
LIFEPAC
Horizons
Dual Enrollment
Events
School Conventions
Resources
How to Start a School
School Start Tips
Diagnostic Tests
eNews - School Messenger
Request Information
School Development Kit
Contact
Have Us Call You
Alpha Omega Publications
Attn: School Division
804 N. 2nd Ave. E.
Rock Rapids, IA 51246
877.688.2652

Switched-On Online Technical Support for Christian Schools

STEP 1:  Search the Technical Support Database
The fastest way to get answers to most of your questions is to search or browse through our extensive online documentation. Our database is regularly updated as new issues and solutions are discovered.

STEP 2:  Email Support
Can't find an answer in our database? Send us an email with your question. We strive to answer all emails within 1 business day, and most are answered in less time.

STEP 3:  Call AOP Technical Support
Contact our technical support team by phone toll free at 800.735.4193. Our regular business hours are Monday through Friday from 7 a.m. to 5 p.m. (CT).

Start by Searching the Technical Support Database

* All files are in PDF file format and require you to have Adobe Reader installed on your computer in order to view them. Click here to download Adobe Reader for free.

SOO Program Tutorials
View any of the following tutorials for specific instructions on how to use certain features of the SOO curriculum and program.

* All files are in PDF file format and require you to have Adobe Reader installed on your computer in order to view them. Click here to download Adobe Reader for free.

For Switched-On Online®, the minimum system requirements are as follows:

Minimum System Requirements
  • Live, high-speed internet connection (DSL, cable, or fiber connection recommended)
  • Standard web browser
    -Firefox® 3.0 or higher (recommended)
    -Microsoft® Internet Explorer® 7.0 or higher
  • Adobe® Flash® Player 9 or higher
  • Java® Runtime Environment
  • A PDF reader (such as Adobe® Acrobat® Reader® 9 or higher or Foxit™ Reader)
Optimal System Requirements
  • If you are using a wireless network, you need to have the 802.11g protocol or newer.
  • Bandwidth recommendations are 25 KB (kilobytes) per user.
  • To take full advantage of the multimedia content, you will need the latest version of Flash® Player and a program for reading .PDF files such as Adobe® Reader as noted above.
  • We also recommend you take other steps for protecting your computer and student online.