Switched-On Schoolhouse® Technical Support for Schools
STEP 1: Check for Updates
Some errors may be resolved with recent curriculum updates and patches. Make sure you have downloaded and installed the latest SOS updates and patches.
STEP 2: Search the Technical Support Database
The fastest way to get answers to most of your questions is to search through our extensive online documentation. Our database is regularly updated as new issues and solutions are discovered.
STEP 3: Email Support
Can't find an answer in our database? Send us an email with your question. We strive to answer all emails within 1 business day, and most are answered in less time. We also encourage users to report any curriculum errors that may not have been covered in the latest updates and patches.
STEP 4: Call AOP Technical Support
When all else fails, you can contact our technical support team by phone toll free at 800-735-4193.
* All files are in PDF file format and require you to have Adobe® Reader® installed on your computer in order to view them. Click here to download Adobe Reader for free.
* All files are in PDF file format and require you to have Adobe Reader installed on your computer in order to view them. Click here to download Adobe Reader for free.
Minimal System Requirements for Switched-On Schoolhouse 2010 Edition
- Microsoft® Internet Explorer® 7
- 500 MHz or higher processor
- 512 MB Memory (RAM)
- 600 MB hard drive space
- 1024x768 or higher resolution monitor, 16-bit color
- CD-ROM drive
- Adobe® Acrobat® Reader®
- Printer recommended
- Microsoft® Internet Explorer® 7
- 1 GHz or higher processor
- 1 GB Memory (RAM)
- 600 MB hard drive space
- 1024x768 or higher resolution monitor, 16-bit color
- CD-ROM drive
- Adobe® Acrobat® Reader®
- Printer recommended
- Microsoft® Internet Explorer® 7
- 1 GHz or higher processor
- 1 GB Memory (RAM) (2GB for 64-bit)
- 600 MB hard drive space
- 1024x768 or higher resolution monitor, 16-bit color
- CD-ROM drive
- Adobe® Acrobat® Reader®
- Printer recommended
Note: These requirements are minimal. Depending on the configuration of your computer, you may find that you need to run SOS on a computer that exceeds these requirements, giving you more memory and a faster processing speed.
Only English language versions of Microsoft® Windows® are supported.
Optimal System Requirements for Switched-On Schoolhouse 2010 Edition
- Microsoft® Internet Explorer® 7 or higher
- 1 GHz or higher processor
- 1 GB Memory (RAM)
- 1 GB hard drive space
- 1024x768 or higher resolution monitor, 32-bit color
- CD-ROM drive
- Adobe® Acrobat® Reader®
- Printer recommended
- Microsoft® Internet Explorer® 7 or higher
- 1.5 GHz or higher processor
- 2 GB Memory (RAM)
- 1 GB hard drive space
- 1024x768 or higher resolution monitor, 32-bit color
- CD-ROM drive
- Adobe® Acrobat® Reader®
- Printer recommended
- Microsoft® Internet Explorer® 7 or higher
- 1.5 GHz or higher processor
- 2 GB Memory (RAM)
- 1 GB hard drive space
- 1024x768 or higher resolution monitor, 32-bit color
- CD-ROM drive
- Adobe® Acrobat® Reader®
- Printer recommended
Only English language versions of Microsoft® Windows® are supported.