Switched-On Schoolhouse Technical Support for Schools

updates STEP 1:  Check for Updates
Some errors may be resolved with recent curriculum updates and patches. Make sure you have downloaded and installed the latest SOS updates and patches.

quick install STEP 2:  Search the Technical Support Database
The fastest way to get answers to most of your questions is to search or browse through our extensive online documentation. Our database is regularly updated as new issues and solutions are discovered.

quick install STEP 3:  Email Support
Can't find an answer in our database? Send us an email with your question. We strive to answer all emails within 1 business day, and most are answered in less time. We also encourage users to report any curriculum errors that may not have been covered in the latest updates and patches.

quick install STEP 4:  Call AOP Technical Support
Contact our technical support team by phone toll free at 1-800-735-4193. Our regular business hours are Monday through Friday from 7 a.m. to 5 p.m. (CT).

Start by Checking for Updates

Switched-On Schoolhouse Minimum Requirements

Minimum Requirements
Optimal Performance

Windows ® XP Service Pack 3

  • Microsoft® Internet Explorer® 8 or higher
  • 1 GHz or higher processor
  • 512 MB Memory (RAM)
  • 3 GB hard drive space
  • 1024x768 or higher resolution monitor
  • CD-ROM drive
  • Adobe® Reader®*
  • Printer recommended
  • Microsoft® Internet Explorer® 8 or higher
  • 2 GHz or higher processor
  • 2 GB Memory (RAM)
  • 10 GB hard drive space
  • 1024x768 or higher resolution monitor
  • CD-ROM drive
  • Adobe® Reader®*
  • Printer recommended

Windows Vista® Service Pack 2

  • 1.4 GHz or higher processor
  • 1 GB Memory (RAM) (2 GB for 64-bit)
  • 3 GB hard drive space
  • 1024x768 or higher resolution monitor
  • CD-ROM drive
  • Adobe® Reader®*
  • Printer recommended
  • 2 GHz or higher processor
  • 4 GB Memory (RAM)
  • 10 GB hard drive space
  • 1024x768 or higher resolution monitor
  • CD-ROM drive
  • Adobe® Reader®*
  • Printer recommended

Windows ® 7, 8, & 8.1

  • 1.4 GHz or higher processor
  • 2 GB Memory (RAM)
  • 3 GB hard drive space
  • 1024x768 or higher resolution monitor
  • CD-ROM drive
  • Adobe® Reader®*
  • Printer recommended
  • Dual core processor
  • 4 GB Memory (RAM) (2 GB for 32-bit)
  • 10 GB hard drive space
  • 1024x768 or higher resolution monitor
  • CD-ROM drive
  • Adobe® Reader®*
  • Printer recommended
 
Attention XP users: You must have Service Pack 3 installed prior to installing Switched-On Schoolhouse 2014 Edition. XP will not be supported after SOS 2014.

Attention Vista users: You must have Service Pack 2 installed prior to installing Switched-On Schoolhouse 2014 Edition.

Note: These requirements are minimal. Depending on the configuration of your computer, you may find that you need to run SOS on a computer that exceeds these requirements, giving you more memory and a faster processing speed. Windows® Vista® and Windows® 7 Aero users are strongly recommended to use a computer meeting the requirements for optimal performance.

Only English language versions of Microsoft® Windows® are supported.

Microsoft® Windows ® RT is NOT supported.